Any effective accessibility initiative starts with an objective, documented assessment of the existing situation. Before considering works, budget trade-offs or administrative procedures, it is essential to have a clear view of the establishment’s actual level of compliance.
In France, any building, premises or enclosed space open to the public, whether a shop, a museum, a town hall, a restaurant or an event venue, is classified as an Établissement Recevant du Public (ERP), a public-access building.
These establishments are required to comply with the accessibility regulations in force. Their managers must guarantee every visitor optimal conditions of safety, comfort and autonomy, whatever their needs.
Carrying out an accessibility assessment is the essential first step for any establishment seeking to master compliance and usability issues.
Beyond regulatory compliance, an accessibility review identifies gaps in comfort of use and opportunities for optimisation, and helps prioritise the actions needed to control the legal and operational risks of the accessibility system.
New or existing buildings: different requirements
For a new building, the rule is simple: accessibility must be built in from the design stage, with no possible exemption, which means full compliance with current standards. An existing building, by contrast, has to work with a built reality that may be old, with technical, heritage or financial constraints, and may in certain strictly regulated cases apply for exemptions. This does not mean lower standards, but a more progressive approach based on continuous improvement and solutions suited to each context.
The importance of a qualified assessment
An accessibility review is not just a matter of reading the standards. It requires a cross-cutting approach combining:
- The requirements of the French building regulations (Code de la construction et de l’habitation)
- The real conditions of use for all visitors
- The technical and economic constraints specific to each establishment
Based on an accessibility review of routes, signage, facilities, organisation and practices, managers gain a usable decision-making tool and actionable insights to build lasting, consistent and effective accessibility for all users.
Article author: Pedro Indacochea
